App Support
Welcome to the applications support pagefor All Stories and Brightstart Affirmations! Here you’ll find answers to common questions, troubleshooting tips, and ways to get in touch with our support team.
FAQs
FAQs
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How do I create a custom story?
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Once you have purchased a subscription or credits, navigate to the "Generate Story"​ page, fill in any information you'd like, and select Generate Story.
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How do I save my story?
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While viewing your story, at the bottom of the page, you can name, rate, and save their story by filling in the information and selecting Save Story.​
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Can I share my story with others?
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That feature is not available at this time, although it is a possible future update.​
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What do I do if the app crashes or doesn't work properly?
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Please restart the app. If you still encounter issues, submit a bug report in the app.​
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How do I update my app?
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In the App Store.​
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Support
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Please submit a bug report in the app or send an email to info@epictales.com.
Privacy Policy
Effective Date: 7/23/24
1. Introduction​
Welcome to All Stories. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our app and services.
2. Information We Collect
a. Personal Information
Account Information: When you create an account, we collect your name, email address, and password.
User Content: Information you provide when using our app, such as custom story inputs (character names, themes, settings).
b. Usage Information
Device Information: We collect information about the device you use to access our app, including IP address, operating system, and device type.
App Usage: We collect data on how you use our app, such as features accessed and time spent on the app.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your usage and preferences.
3. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To operate and maintain our app and services.
Personalization: To customize your experience and generate personalized stories.
Communication: To send you updates, notifications, and other information related to your account and our services.
Improvement and Development: To analyze usage patterns and improve our app and services.
Security: To protect our users and services from fraud, abuse, and other harmful activities.
4. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
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Legal Compliance: We may disclose your information if required by law or in response to legal proceedings.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Choices
You have the following rights regarding your information:
Access and Update: You can access and update your account information at any time through the app.
Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in those communications.
Delete Account: You can delete your account by contacting us at support@allstoriesapp.com.
7. Children's Privacy
We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app and updating the effective date. Your continued use of the app after any changes signifies your acceptance of the updated Privacy Policy.
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Thank you for using All Stories. We are committed to protecting your privacy and ensuring a safe and enjoyable experience with our app.